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Customer Flow Accelerator

Transform your business growth with BEAM Automation's comprehensive Customer Flow Accelerator workshops. Our strategic engagement programs combine proven customer acquisition methodologies with data-driven optimisation to drive measurable business growth and enhanced customer flow.

Leverage expert analysis, practical implementation strategies, and tailored action plans to supercharge your customer acquisition, optimise conversion rates, and maximise your marketing ROI.

If your marketing and sales aren’t gaining the traction and uptake they need then this workshop is for you. Our workshops are designed to improve the flow from marketing through sales to closing without increasing marketing expenditure.

What is Customer Flow Accelerator

Our Customer Flow Accelerator Workshops help increase long term and repeat customer engagement. Which is the process of building meaningful interactions with customers across various touch-points to foster trust, loyalty, and satisfaction.

By actively engaging with customers, businesses can better understand their needs and preferences, leading to more personalised experiences. For sales, this translates to stronger relationships and higher conversion rates, while marketing benefits from improved brand perception and customer advocacy.

Overall, effective customer and sales engagement drives long-term growth by increasing retention, boosting revenue and creating a competitive edge. This involves assessing your current marketing processes and assets sales pipelines and CRM structure to optimise them for continuous 24/7 flow. This will fuel your brand business and growth outcomes. Want more information? - register your interest at the bottom of this page.

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What is a Customer or Buyers Journey?

By knowing each step of this journey, businesses can create better marketing strategies, improve their products, and provide top-notch service. It's all about making sure customers have a smooth and enjoyable experience from start to finish. When companies pay attention to the customer journey, they can build stronger relationships with their customers, which often leads to more sales and loyal fans who keep coming back for more.

BEAM Automation specialises in customer journey workshops. We chart the path your ideal customer should take, from initial marketing engagement to finalising a sale and nurturing them into loyal, repeat patrons.

Customer Flow Accelerator Workshops

Our Managing Director, Craig Edwards provides a half day tailored workshop designed to elevate your brand, sales, and marketing strategies. In this hands-on session, Craig shares proven tricks, tactics, and strategies to make your business more appealing to customers, ensuring they keep coming back.

Our workshops focuses on creating a stickier brand presence, enhancing customer loyalty, and driving repeat purchases. Whether you're looking to refine your messaging, improve engagement, or boost conversions, this workshop provides actionable insights to help your business thrive.

There are 2 options to choose from:

  1. Half day workshop. (either 1:1 or group setting)

  2. 2 day intensive workshop (1:1 only)

To enquire about them, register your interest below

Online or in-person - Travel fees apply for in-person interstate clients.

We assess and strategise all aspects of your business, including:

  • Sales steps and processes

  • Marketing processes, conversion steps & expenditure

  • Marketing, sales and brand collateral

  • Awareness and brand exposure

  • Website optimisation, engagement steps, conversion setup and metrics

  • CRM, database structure, tracking and performance

  • New sales and marketing opportunities

  • Fixes and improvements

  • A strategic plan to optimise and improve engagement

    See more below...

Our Customer Flow Accelerator Options:

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Choice of:
Half Day Customer Flow Ignition Workshops

Either in group or individual settings. Our half-day workshops are designed to help you better understand how to connect your customers to your brand for acquisition, activation, and retention. Immediate, actionable strategies that start driving results from day one. Deliverables: Website Analysis Report, Marketing Analysis Report, and Strategic Recommendations. Immediate, actionable strategies that start driving results from day one.

To book, register your interest below.

Intensive Customer Flow Mastery Workshops

Our 2 day intensive workshops are to better understand your customer, your value proposition, your marketing messages & collateral to engage and track, to whole sales process profile and convert the right customers. Deliverables: Comprehensive reports, Customer Journey Action Plan, Sales Effectiveness Report, plus all Light Version deliverables

To book, register your interest below.

Customer Flow Strategies

Marketing and selling to your customer, but how do you get them interested, engaged, converted and coming back for more? We can show you.

Here are some steps & audits we undertake.

  • Better understand your customers by identifying their needs, wants, pain points, and potential solutions.

  • Leverage effective marketing strategies that resonate with them.

  • Offer more and better value that aligns with their interests.

  • Provide meaningful steps to personalize marketing and messaging.

  • Implement strategies that lead to sales and recurring sales.

  • And more...

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Sales Optimisation Systems

Capturing leads or engaging new potential customers is one thing, but to have a solid and robust Sales System to close and upsell/cross sell is even better. We help SME’s craft this process together so that it can work across multiple products and services, plus be adaptable to sales teams that want to expand and easily replicate for new sales staff.

Here are some steps & audits we undertake.

  • Understanding the current sales processes (if any)

  • Clearer understanding of the customer

  • Identify buyer signals and triggers

  • Leavering CRM’s to systemise and automate some the steps

  • Leverage AI to be utilise and aid in the journey

  • Crafting easy sales tools for teams to use, but also make the buying process easier for the customer

  • Reporting on Sales performance for teams and managers

Marketing Optimisation Systems

Marketing across various channels can be costly. Ensure you're investing wisely to maximise returns. Marketing must drive sales; if not, it's wasteful. BEAM Automation offers comprehensive analysis of your marketing efforts and strategies for sales optimisation.

Here are some steps & audits we undertake.

  • Marketing Spend 

  • Collateral review and optimisation

  • Marketing Effectiveness & Conversion 

  • Marketing expenditure analysis

  • Marketing Channel review

  • Inbound and Outbound marketing review

  • Competitor analysis

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Other aspects we look at...

  • See where gaps and identify more opportunities

  • Brand positioning and how you can outperform your competition

  • Reducing high cost marketing expenditure

  • Identify what channels are working and converting best

  • Identity the best channels where your audience lives

  • Strategic ways to amplify offering or messaging

  • Develop a clear pathway from prospect to customer stage

  • Fill sales funnels

  • Minimise spend - maximise conversions

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FAQs

What is the meaning of customer flow and engagement?
Customer engagement refers to the relationship between the business and its customers. It is not only about the selling of a product, but the relationship that should be created with customers in the long run. Businesses can make their customers feel appreciated by communicating with them frequently, responding to their queries, and providing assistance. This relationship assists in transforming people who make a one-time purchase into regular customers who consistently visit and even refer others to the brand.
Why is customer flow & engagement important?
Engagement with customers is essential as it assists a business in creating confidence and enduring ties with the customer. Customers are likely to remain loyal and repurchase once they feel that a firm cares about them and that it has heard their needs. Engaged clients give praise and make recommendations as well, contributing to business expansion. Effective customer engagement will make them feel connected, which enhances satisfaction and a better brand reputation.
What are examples of engagement strategies?
Businesses can reach customers in quite a number of ways. One is by personalised communication, whereby the messages or offers are customised based on what a customer likes. The other way is through social media, which engages the customers in dialogue by responding to comments and messages. Other effective programmes are customer loyalty schemes that offer incentives such as discounts or special offers to repeat customers. Polls, quizzes, or surveys are some of the ways that businesses can engage their customers and also provide live chat services so that customers can access help quickly when they require it.
What is an engagement workshop?
An engagement workshop is a group activity where an organisation is taught how to engage better with customers. These workshops help businesses learn how to communicate with customers, solve problems, and create a good experience. By using group tasks such as discussion, role-playing, and planning, teams discover how to collaborate to enhance relationships and customer happiness. This aims at creating trust, improving customer satisfaction, and enhancing loyalty.
What is customer journey mapping?
Customer journey mapping is a method of graphically presenting the process that a customer uses in his or her interaction with a company. It assists companies in learning the sentiment of customers at every point, starting when they first learn of the brand, to when they purchase a product and receive service thereafter. Mapping the customer experience also allows companies to identify areas that they can enhance to make the experience more customer-friendly.
What is a customer journey in marketing?
In marketing, a customer journey is the complete experience a person goes through when connecting with a business. It starts with learning about the product, thinking about buying it, making the purchase, and even post-purchase actions like giving feedback or asking for support. Understanding this journey helps marketers create better strategies to meet customer needs at each step.

Pricing

There 2 price tiers for the 1/2 Day Ignition Workshop vs the 2 day Intenstive Mastery Workshop. Please get in touch below for a pricing, which can be conducted in person or offline.

Fill out the form below to register your interest and we can send some further information to you.

Register your interest

Where to start?

Look to book a 30 min consultation with us first, to identify what areas need most assistance and to be priced accordingly.

Book a quick Chat