Customer Flow Accelerator

Transform your business growth with BEAM Automation's comprehensive Customer Flow Accelerator workshops. Our strategic engagement programs combine proven customer acquisition methodologies with data-driven optimisation to drive measurable business growth and enhanced customer flow.

Leverage expert analysis, practical implementation strategies, and tailored action plans to supercharge your customer acquisition, optimise conversion rates, and maximise your marketing ROI.

If your marketing and sales aren’t gaining the traction and uptake they need then this workshop is for you. Our workshops are designed to improve the flow from marketing through sales to closing without increasing marketing expenditure.

What is Customer Flow Accelerator

Our Customer Flow Accelerator Workshops help increase long term and repeat customer engagement. Which is the process of building meaningful interactions with customers across various touch-points to foster trust, loyalty, and satisfaction.

By actively engaging with customers, businesses can better understand their needs and preferences, leading to more personalised experiences. For sales, this translates to stronger relationships and higher conversion rates, while marketing benefits from improved brand perception and customer advocacy.

Overall, effective customer and sales engagement drives long-term growth by increasing retention, boosting revenue and creating a competitive edge. This involves assessing your current marketing processes and assets sales pipelines and CRM structure to optimise them for continuous 24/7 flow. This will fuel your brand business and growth outcomes. Want more information? - register your interest at the bottom of this page.

artboard-1-copy-62x BEAM Automation | Customer Flow Accelerator

What is a Customer or Buyers Journey?

By knowing each step of this journey, businesses can create better marketing strategies, improve their products, and provide top-notch service. It's all about making sure customers have a smooth and enjoyable experience from start to finish. When companies pay attention to the customer journey, they can build stronger relationships with their customers, which often leads to more sales and loyal fans who keep coming back for more.

BEAM Automation specialises in customer journey workshops. We chart the path your ideal customer should take, from initial marketing engagement to finalising a sale and nurturing them into loyal, repeat patrons.

Customer Flow Accelerator Workshops

Our Managing Director, Craig Edwards provides a half day tailored workshop designed to elevate your brand, sales, and marketing strategies. In this hands-on session, Craig shares proven tricks, tactics, and strategies to make your business more appealing to customers, ensuring they keep coming back.

Our workshops focuses on creating a stickier brand presence, enhancing customer loyalty, and driving repeat purchases. Whether you're looking to refine your messaging, improve engagement, or boost conversions, this workshop provides actionable insights to help your business thrive.

There are 2 options to choose from:

Half day workshop. (either 1:1 or group setting)
2 day intensive workshop (1:1 only)

To enquire about them, register your interest below

Online or in-person - Travel fees apply for in-person interstate clients.

We review, strategise and process map the customer journey, including:

Customer Journey mapping
Sales steps and processes
Marketing processes, conversion steps & expenditure
Marketing, sales and brand collateral (if applicable)
Website conversion setup and metrics
CRM, database structure, tracking and performance (if applicable)
Discover new sales and marketing opportunities
Fixes and improvements
A strategic process plan to optimise and engage the customer via a journey
See more below...

Our Customer Flow Accelerator Options:

artboard-102x BEAM Automation | Customer Flow Accelerator

Choice of:
Half Day Customer Flow Ignition Workshops

Either in group or individual settings. Our half-day workshops are designed to help you better understand how to connect your customers to your brand for acquisition, activation, and retention. Immediate, actionable strategies that start driving results from day one. Deliverables: Customer Flow in person Workshop, Digital Customer Process Plan, Basic Marketing Analysis Report, Strategic Recommendations. Next steps & Costings. Plus immediate, actionable strategies that start driving results from day one.

To book, register your interest below.

Intensive Customer Flow Mastery Workshops

Our 2 day intensive workshops are to better understand your customer, your value proposition, your marketing messages & collateral to engage and track, to whole sales process profile and convert the right customers. Deliverables: Comprehensive reports, Customer Journey Action Plan, Sales Effectiveness Report, plus all Half Day Inclusions.

To book, simply register your interest below.

Book your spot here

Customer Flow Strategies

Marketing and selling to your customer, but how do you get them interested, engaged, converted and coming back for more? We can show you. This process can the same for clients, customers, patients, members, students and more...

Here are some steps & audits we undertake.

Better understand your customers by identifying their needs, wants, pain points, and potential solutions.
Leverage effective marketing strategies that resonate with them.
Understand which marketing channels are best to use to attract and convert into funnel stages
Offer more and better value that aligns with their interests.
Provide meaningful steps & key information to personalise marketing and messaging.
Implement strategies that lead to sales and recurring sales.
Implement automation or Ai to aid in pre-qualificiation or pre-conversion steps, before it's handed to a human
Map the entire journey from beginning to end.
And much more...

ba---graphic-102x BEAM Automation | Customer Flow Accelerator

artboard-10-copy-22x BEAM Automation | Customer Flow Accelerator

Sales Optimisation Systems

Capturing leads or engaging new potential customers is one thing, but to have a solid and robust Sales System to close and upsell/cross sell is even better. We help SME’s craft this process together so that it can work across multiple products and services, plus be adaptable to sales teams that want to expand and easily replicate for new sales staff.

Here are some steps & audits we undertake.

Understanding the current sales processes (if any)
Clearer understanding of the customer
Identify buyer signals and triggers
Leavering CRM’s to systemise and automate some the steps
Leverage AI to be utilise and aid in the journey
Crafting easy sales tools for teams to use, but also make the buying process easier for the customer
Reporting on Sales performance for teams and managers

Marketing Optimisation Systems

Marketing across various channels can be costly. Ensure you're investing wisely to maximise returns. Marketing must drive sales; if not, it's wasteful. BEAM Automation offers comprehensive analysis of your marketing efforts and strategies for sales optimisation.

Here are some steps & audits we undertake.

Review current marketing spend
Whats worked and not worked previously
Collateral review and optimisation
Marketing effectiveness & conversion tactics
Marketing expenditure analysis
Marketing channel review
Inbound and outbound marketing review
Competitor analysis

artboard-1-copy-112x BEAM Automation | Customer Flow Accelerator

Other aspects we look at...

Develop a clear pathway from prospect to customer stage
Understand your customers ideal journey and where we need lead them to and from
Setup and pre-qualifying process to ensure best it
See where gaps and identify more opportunities
What sales steps and funnels they need to follow from marketing
Provide an excellent customer experience through the journey
How to use automation to notify and keep your sales pipeline full
Identify what marketing channels are working and converting best
Strategic ways to amplify offering or messaging
Minimise spend - maximise conversions
Reducing high cost marketing expenditure (if required)
Brand positioning and how you can outperform your competition (optional)

artboard-72x BEAM Automation | Customer Flow Accelerator

FAQs

What is the meaning of customer flow and engagement?

Customer engagement refers to the relationship between the business and its customers. It is not only about the selling of a product, but the relationship that should be created with customers in the long run. Businesses can make their customers feel appreciated by communicating with them frequently, responding to their queries, and providing assistance. This relationship assists in transforming people who make a one-time purchase into regular customers who consistently visit and even refer others to the brand.

Why is customer flow & engagement important?

Engagement with customers is essential as it assists a business in creating confidence and enduring ties with the customer. Customers are likely to remain loyal and repurchase once they feel that a firm cares about them and that it has heard their needs. Engaged clients give praise and make recommendations as well, contributing to business expansion. Effective customer engagement will make them feel connected, which enhances satisfaction and a better brand reputation.

What are examples of good engagement strategies?

Businesses can reach customers in quite a number of ways. One is by personalised communication, whereby the messages or offers are customised based on what a customer likes. The other way is through social media, which engages the customers in dialogue by responding to comments and messages. Other effective programmes are customer loyalty schemes that offer incentives such as discounts or special offers to repeat customers. Polls, quizzes, or surveys are some of the ways that businesses can engage their customers and also provide live chat services so that customers can access help quickly when they require it.

What is an engagement workshop?

An engagement workshop is a group activity where an organisation is taught how to engage better with customers. These workshops help businesses learn how to communicate with customers, solve problems, and create a good experience. By using group tasks such as discussion, role-playing, and planning, teams discover how to collaborate to enhance relationships and customer happiness. This aims at creating trust, improving customer satisfaction, and enhancing loyalty.

What is customer journey mapping?

Customer journey mapping is a method of graphically presenting the process that a customer uses in his or her interaction with a company. It assists companies in learning the sentiment of customers at every point, starting when they first learn of the brand, to when they purchase a product and receive service thereafter. Mapping the customer experience also allows companies to identify areas that they can enhance to make the experience more customer-friendly.

What is a customer journey in marketing?

In marketing, a customer journey is the complete experience a person goes through when connecting with a business. It starts with learning about the product, thinking about buying it, making the purchase, and even post-purchase actions like giving feedback or asking for support. Understanding this journey helps marketers create better strategies to meet customer needs at each step.

Pricing

There 2 price tiers for the 1/2 Day Ignition Workshop vs the 2 day Intenstive Mastery Workshop. Please get in touch below for a pricing, which can be conducted in person or offline.

Fill out the form below to register your interest and we can send some further information to you.

Register your interest here

Where to start?

Look to book a 30 min consultation with us first, to identify what areas need most assistance and to be priced accordingly.

Book a quick Chat